DELIVERY TO UNITED KINGDOM
We offer FREE DELIVERY throughout the United Kingdom on ALL ORDERS!
We use ROYAL MAIL 24/ROYAL MAIL 48 service and email you once your package is on its way. Royal Mail aims to deliver within one working day with ROYAL MAIL 24 (most arrive next day) some orders may take longer and we do not guarantee next day delivery. If you would like Guaranteed Delivery before 1PM opt for Royal Mail Special Delivery when checking out.
ALL ORDERS PLACED BEFORE 3PM MONDAY – FRIDAY WILL BE DESPATCHED THE SAME DAY. ORDERS PLACED AFTER 1PM ON FRIDAY WILL BE DESPATCHED WITH MONDAYS ORDERS. THEREFORE AN ORDER PLACED AT 4PM ON FRIDAY, WILL BE DESPATCHED MONDAY TO ARRIVE TUESDAY.
- FREE DELIVERY (5 working days)
- Royal Mail 24 (1 working day, signed for) £3.50
- ROYAL MAIL 48 (2-3 working days, signed for) £2.99
- Royal Mail Special Delivery (GUARANTEED NEXT DAY BEFORE 1PM) £7.25
All orders have a flat rate of £5.15 delivery throughout Europe! We use Royal Mail International Standard. All European orders will take 3-5 working days to be delivered.
GREAT NEWS! We also offer a range of tracked delivery options for orders in Europe. You can view these options at checkout.
WORLDWIDE DELIVERY (Including Australia)
All orders are sent using Royal Mail International Standard. All World Zone 1 and World Zone 2 orders take 5-7 working days to be delivered.
We also offer a range of tracked delivery options for orders in several countries. You can view these options at checkout.
Shipping question? We’re here to help! Email us at email@example.com
RETURNS AND EXCHANGES
PLEASE NOTE: We only accept returns which have not been worn or washed and we reserve the right to return items which we believe have been used. To return an item, please print the Returns Form from our website, and send it back with your order. We must receive the item back within 14 days of the day you received your item. We cannot accept returns that are not accompanied by a completed return forms, clearly stating the information requested. Garments must be in their original condition and with tags intact, otherwise a return will not be processed, and you will be charged the postage costs for us to send the item back to you.
We process refunds and exchanges on unused items only, when returned (by Royal Mail only) to Minnie Got Skinnie in the same condition in which you purchased, within 14 days of your notification via email.
Minnie Got Skinnie will not accept carriage due or payment on delivery and will not pay return charges – these are at your own cost and it is your responsibility to ensure a tracked and recorded service is used. We are unable to refund any lost, missing, or damaged parcels. We recommend you obtain and keep a copy of your proof of postage when returning items to us.
We process refunds and exchanges on any unused items when returned by post to us in the same condition sold to you, within 14 days of your notification. We will notify you by email once we’ve processed your return. This does not include your bank’s processing time and reimbursement will be issued via original payment method.
ALL RETURNS MUST BE SENT BACK TO US VIA ROYAL MAIL
All items come with a 60 Day Warranty from the date the product is received – this is because garments worn every day will naturally wear over time, as with any item of clothing if worn consecutively or repeatedly over time. The Latex Trainer is much stronger and resistant than the Everyday Trainer, therefore it will last longer.
In the case that your item is faulty within this time frame, please email us at firstname.lastname@example.org for a replacement product.
We can only provide a refund on faulty items that have not been worn. If your item has become faulty due to use, we will be happy to provide a replacement as long as you are in the 60 Day Warranty period.
PLEASE RETURN ITEMS WITH THE RETURN FORM TO:
MINNIE GOT SKINNIE
PO BOX 256
Question? We’re here to help! Email us at email@example.com.